The Complete Guide to Crisis Management

Learn how proactively monitoring customer feedback can
help to crisis-proof your organization.

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Brandwatch | Industries

Adapt to a fast-changing world

Analyze billions of online conversations in real time to keep up with hyper-conscious healthcare consumers
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Trusted by hundreds of health and pharma brands
Why Brandwatch?

Control the narrative

With the healthcare industry thrust into the spotlight, data-driven communications have never been more important.

Monitor consumer opinion and misinformation, know how and when to respond, and protect your brand.

Understand key opinion leaders

As public and political scrutiny increase, you need to keep track of the most influential voices. 

Understand what detractors are saying and identify the best advocates to promote your messaging.

Discover opportunities for expansion

As markets’ and consumers’ needs evolve, you need an edge to beat the competition to new opportunities. 

Conduct global qualitative analysis at scale to detect and predict the next big trend.

Why Brandwatch?

Without Brandwatch

You react to reputational threats after they’ve already blown up

You’re unsure how habits and trends are evolving in your consumers’ daily lives

You can’t share intelligence because you risk exposing employees to potential examples of adverse effects

With Brandwatch

You have real-time alerting and intelligence to help you to detect and predict crises and to learn how your brand should respond to prevent them

You use machine learning to segment nuanced consumer conversations and build a real-time view of shifting consumer behaviors

Your whole team has access to detailed live reporting with the option to limit access to a metrics-only view

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Book a meeting with our experts

Discover what consumers think about you and your competitors during these unprecedented times. Complete the form to book your demo.

Our experts will:

  • Discuss your use cases and business needs.

  • Give a hands-on demonstration of Brandwatch.

  • Show how deep consumer insights can improve your existing goals.

  • Reveal how Covid-19 is impacting your market.

Crimson Hexagon has merged with Brandwatch. You’re in the right place!

From May 8th, all Crimson Hexagon products are now on the Brandwatch website. You’ll find them under ‘Products’ in the navigation. If you’re an existing customer and you want to know more, your account manager will be happy to help.